
ShopKick
ShopKick Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ShopKick has 2.1 star rating based on 220 customer reviews. Consumers are mostly dissatisfied.
19% of users would likely recommend ShopKick to a friend or colleague.
- Rating Distribution
Pros: Earring points for shopping, Points and gift cards, Gift cards.
Cons: Trying to get in touch when there is a problem, Never getting the points that were promised, Losing shopkicks points.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ShopKick has 2.1 star rating based on 220 customer reviews. Consumers are mostly dissatisfied.
19% of users would likely recommend ShopKick to a friend or colleague.
- Rating Distribution
Pros: Earring points for shopping, Points and gift cards, Gift cards.
Cons: Trying to get in touch when there is a problem, Never getting the points that were promised, Losing shopkicks points.Recent recommendations regarding this business are as follows: "Think twice", "Do not install", "Be careful if you like shopkick.", "Make sure you get pictures of receipts.", "Steer clear".
Most users ask ShopKick for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt's saying my shopkick app has been suspended I don't know why
Why is my Shopkick suspended? I did nothing but send in for Huggies and everything they asked for, including receipts.
I would like to get a $10 Walmart card, but it's saying it's suspended again.
I don't understand. Why is this happening?
Preferred solution: It's saying my account is suspended and I don't know why?
Missing kicks
I purchased 4 Ferrero Rocher chocolate for 1150 kicks each which is 4600 kicks. I also purchased 3 Native deodorants for 1100 kicks each, which is 3300 kicks.
Total 7900 kicks which Shopkicks approved.
The total went to review and changed. Since the Holidays Shopkicks has been lowering the amounts of after scans, in store, after purchase and even after submitting receipt approval.
User's recommendation: Make sure you get pictures of receipts.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Kicks not received
Company fixed the issue and I have been provided with product or service ordered. All expected kicks were received.
I got a beauty salon service tonight and do not see the 6,000 kicks. I got a strip lashes for $11 plus $5 tip.
- Fun
- Takes a lot of kicks to get rewards
Preferred solution: 6,000 kicks per app.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Missed kicks
Returned an item that was not eligible I exchanged the item but not receiving kicks. Maybe with wrong item it is counting for 4 item limit received points for 2
Lost my 27,294 kicks
I went and scanned a few items on the 30th of December, I had received an email saying if I scanned items by the 31st I would be entered into getting a reward. A few days before that I had checks my kicks and I had 17, 294.
I just checked today and I only had 50 from what I scanned on the 30th. I used the customer service online and it just goes in circles asking the same things over and over.
You say you have a technical issue and it just goes back to where you put in your name. If I dont get my kicks back I will delete the app
User's recommendation: Think twice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't put my tax information.
I can't do anything with my account. I can't input my information, nor can I cash out.
I need to input my tax information, but it won't let me. Can you check this for me and contact me when you discover what's going on with my account? Why isn't it allowing me to enter my information?
Please check all of my account information. Thank you.
Preferred solution: I just need you to fix the problem. Unwind, I cannot put my tax information so I can cash out.
User's recommendation: Actually be there for your customers.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Missing kicks
I have been having all my receipts rejected the month of December just started having issues Iam duevway over 10,000 and nobody is helping me and I should have been awarded whatvwascoromised to me. Nothing no compensation Im do upset. EVERYONE IS STOPPING USING THIS APP
Items are not available and item's are not available to scan ,even if it shows they are. It comes up receipt only
I enjoy doing shopKick but it's frustrating sometimes. Items not available at store or can't be scanned.
Sorry we don't recognize this item.
I shop a lot and I think it's ridiculous you have to wait 21 days to get walk in kicks. Some items are promotional and not restocked so they are available to scan.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHad my kicks stolen
They removed over 50,000 kicks from my account after I received them. Do not trust them whatsoever with your money, they will burn you.
- Scams you out of your money
Preferred solution: My kicks back
User's recommendation: Do not install
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Still can't verify new phone number
Trying to restablish my account change.Phone number still have not received.My card would like to know why

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Won’t recognize purchase on receipt
I purchased Nature Made Wellblends Sleep & Recover from CVS on August 16,2024. Shopkicks wont recognize the purchase on my receipt.
I even underlined the product.
When I try to email , it keeps telling me to add my phone number, even though its already there. So it then wont allow me to send the email !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNumber doesn’t accept calls
Called to find out why I cant redeem my points for gift cards and why it shows some were used. Number doesnt allow calls.
- Not being able to talk with a customer service representative
Preferred solution: I’d like to transfer my points to earned gift card
User's recommendation: Don’t do it waste of time
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |They did not give me my kicks from scaning my receipt
I scan my receipt and it didnt give me my 400-800 kicks and i purchased a craprisun bottle juice and when i summited the receipt it said prossesing the receipt and then das later it siad 0 kicks earned
User's recommendation: When you summit ur receipt make sure you summited it correctly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisgruntled user
Their app offers deals that are apparently expired with no expiration date listed. After purchasing they deny your claim stating it was expired when you had no idea the deal was expired even though it showed active in the app. Customer support is useless and I am unable to reply their emails due to their mailbox being full.
Preferred solution: 880 shopkick points
User's recommendation: Steer clear
Having problems with redeeming kicks
I had to change some of my information, including my phone number because of threatening calls. Ive been trying to get back on Shopkick since then and still the problem has not been resolved. Ive spoken to people and they said that everything would be cleared up and still nothing could you please help I love the app and I wanna keep it.
Happy 202* *** bonus kicks code won’t work
SHOPKICK sent a Happy 2025 bonus 500 kicks. I have attempted numerous times to enter code NY25K50 and receive message that code is not good.
Then you are to scan 3 items in the app within 7days and points will be given.
I have contacted SHOPKICK once before to no avail and your customer service number does not work. Today is final day and I want my 500 bonus kicks.
What can be done with this issue of your code not working.
Thank you in advance
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