Pauline K Aqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t get bonus kicks

I,scanned the Lucky Charms cereal in the Walmart in shopkicks. I, did purchase the cereal but did not get the 100 bonus kicks why? On my Walmart receipt its listed as CEREAL. Thats the only box of cereal I purchased. Why was I denied my bonus? This is not the first time I was denied bonus points after purchasing product.
View full review
Cons:
  • Not as good as before

Preferred solution: My bonus kicks from Lucky Charms

Judy S Wpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Talk about my points disappearing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ShopKick - Talk about my points disappearing
I received a voucher from The Talk Show receiving $250.00 gift 62,500 kicks did what was required of me and haven't received them first l emailed them to help me no response so then l went thru chat when finished with chat wanted my credit card to charge me $1.00 WHAT! The you know what l mean and can't call them for help they suck
View full review
Loss:
$250

Preferred solution: My $250.00 62,500 kicks from The Talk Show and help getting them

Brieanna Qlr

Got 2 gift cards and one has no fund

ShopKick - Got 2 gift cards and one has no fund
ShopKick - Got 2 gift cards and one has no fund - Image 2
Please call me at 352345**** I was able to used one of the cards of $100.00 but the second card had no fund. My 2 gift cards are7J9G-FNWHP-RKA6 ULFT-8EBXB-XKAA9 I got them for Amazon Please help me to find out the reason for having no fund. I had enough point.I dont want to lose the $100.00pounts. I called Amazon but there was no help
View full review
Loss:
$100

Preferred solution: Full refund

ALLISON B Gzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

App problems

I have tried adding credit or debit cards to my account for months and it has yet to work. I need help
View full review

Preferred solution: Help adding my card

Connie W Djn

Disappointed and mislead

I am unable to receive or cash out my rewards. It keeps giving me an error message. My account is active. I am still able to scan items and receive credit points for product scans and product purchases, but cant collect the rewards for my efforts. The customer service number is no longer accepting inbound calls possibly no longer in service.
View full review
Pros:
  • Awareness of new products
Cons:
  • Disappointing when rewards achieved are not redeemable

Preferred solution: Rewards earned

Kaye C Prs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my kicks points

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I've tried for months to get my rewards for my over 44,000 points but every time I try it gives a error has occurred and there's no way to contact anyone at shopkicks. I am so pissed because of the effort and time it took to accumulate those points. I think shopkick is one big sham ...
View full review
Pros:
  • At this point there are no pros
Cons:
  • Not being able to talk with a customer service representative

Preferred solution: My rewards for my points

User's recommendation: Don't get sucked into their sham

Kaye C Prs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anniston, Alabama

I want my rewards from my over 44,000 kicks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Once you earn your points they will not let you get them. Every time I try it says an error has occurred and there's no way to contact them
View full review

User's recommendation: Do not use shopkicks.....

Resolved
Lisa S Rrn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Please help

Updated by user Jan 05, 2024

Company fixed the issue and I have been provided with apology. I was able to use my kicks

Original review Dec 21, 2023
Try to use my kicks at target and Walmart it keeps telling me there's an error and I have $200 worth of kicks. I want to use nobody won't return a call.
View full review
Loss:
$300

Preferred solution: I would like to be able to use my kicks, but it keeps saying there is an error I need help

User's recommendation: Help

Anonymous
map-marker Stewartsville, New Jersey

I have been doing shop kicks for a number of years and loved it. It was like a hobby for me. Since the new year its seems to be not that challenging.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It seems since the new year there haven't been many items for scanning. I just received an email from shopkicks for Shop-Rite: We have exciting news: ShopRite has new offers in-store! The best part - you could earn hundreds of kicks in just one shopping trip. There is only 1 item to scan worth 5 points. Wants going on. I used to really enjoy this app.
View full review
Alvita D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hampton, Virginia

My Shopkick receipt was denied!

My Shopkick receipt was denied!
My Shopkick receipt was denied! - Image 2
I scanned a Shopkick item and then purchased the item to earn 500 kicks. Then was told that the item was not on my receipt. Why wont they go and look at the picture of the item?? So very annoying! Shopkicks employees are getting lazier by the minute.
View full review

User's recommendation: Follow thru with a

Steven D Apk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2 promes code1- referral 500.2-a user promo code 500 MISSING DONT SEE

ShopKick - 2 promes code1- referral 500.2-a user promo code 500 MISSING DONT SEE
I don't see it on my account I don't know where it went I haven't spend itI put down below is the referral bonus I signed up with and I don't have the picture of the other but the was CARD513768 both worth 500 a piece
View full review
Loss:
$10

Preferred solution: Full refund

User's recommendation: Take your time read everything

AMo K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can not redeem my Shopkicks.

ShopKick will not let me redeem my points. All information verified. Per your request, I deleted the old App and reinstalled it to ensure that I have the most updated App. I emailed you from the ShopKick App regarding this issue way before Christmas but you never responded back to me. I have been a ShopKicker for some years now and I have never done anything that would be inappropriate. Please help me resolve this issue. Happy 2024 to you all. Sincerely, Arzita M. Knowles
View full review
Pros:
  • Getting lots of points to redeem great gifts
Cons:
  • No immediate help no human to converse with

Preferred solution: I needed to Redeem points to help with Christmas gifts but ShopKick never responded to my email regarding this issue. By way of my ShopKick App.

Joseph B Lse

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive 1000 bonus kicks

ShopKick - Did not receive 1000 bonus kicks
I cannot contact customer service at Shopkick. The phone number does not accept calls! 650/241-**** I had a friend join Shopkick yesterday and I was supposed to receive 1000 kicks(points) That did not show up in my account. My Shopkick user ID is: 546******** I also cannot contact them at Shopkick.com - when I put my phone number in to complete the document it says, Add number ? HELP?!? The attached screen shot shows that a friend on 11/4 received a 1000 kick bonus and I was to revive that same 1000 kick bonus. Never happened!
View full review
Leonore Rhv
map-marker Riverside, California

I purchased a few items but did not receive my points

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ShopKick - I purchased a few items but did not receive my points
Just because the receipt doesn't make out the tlc number I didn't get to use points . I enjoy useing Ibotta but it really upsets me when I buy something and I get nothin .
View full review
Joan D Rzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albany, Georgia

How to redeem points for gift cards

My first call to Shopkick, trying to figure out how to redeem points for physical gift cards. Try to do this at target and they told me that you cannot that you must buy merchandise
View full review
Leticia O Kxy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Victorville, California

I was logged out of my shop kick

ShopKick - I was logged out of my shop kick
ShopKick - I was logged out of my shop kick - Image 2
ShopKick - I was logged out of my shop kick - Image 3
I was logged out of my Shopkick and went back in and had to change my pass word and when did I lost my 12,000.00 points Ive been emailing you guys more then 10 times and no help at all I just want my points I worked so hard for thats all I want I am always sad about my points I lost I really need them very very sad
View full review

User's recommendation: Help us better

Brands Related to ShopKick

Trax Retail reviews and complaints

Trax Retail

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article